Frequently asked questions
Does it cost anything up front to run an Indeygo fundraiser?
There is no cost to start your fundraising campaign. Just let us know what you would like to fundraise with and we will send your complimentary fundraising package and order forms out to you.
We are a small group looking for a way to raise funds. Would this be a profitable fundraiser for us?
Small groups experience great success by selling Indeygo Products. Two weeks of fundraising by a motivated team with clear goals can easily earn over $3000. Ask us about fundraising tools available and how you can qualify for free shipping.
Do the Cookie Dough, Muffin Dough contain nuts?
We take peanut/nut allergies very seriously and want you as the consumer, to be fully informed
Can I sell more than one type of product?
Yes, you can but please keep in mind that we ship in full case lots only of the frozen goods. Our cookie dough, muffin dough and doggie dough are packaged 6 units/case. Sorry-no mixed cases.
How long does the Cookie Dough and Muffin Dough last in the fridge or freezer?
Indeygo Cookie Dough and Doggie Dough will keep up to 6 weeks in the fridge and up to 12 months in the freezer. It can be thawed and refrozen.
How do I place my group’s order?
You can place your order on the website or give our office a call. We are happy to start processing your order immediately and arrange a delivery date for you.
Who do people make their cheques out to when they buy products from an Indeygo fundraiser?
All cheques are made out to the group conducting the fundraiser.
Which products are sold in cases and which products by the unit?
Cookie Dough, Muffin Dough, Gluten Free and Doggie Dough is shipped in full case lots of each flavour and each case contains 6 units. Sorry-no mixed cases.
What do we do with any extras on delivery days?
Most groups find it helpful to have extra products in case there were any counting mistakes or missed orders to fill.
How do products arrive?
Frozen Fundraising products are shipped and delivered via refrigerated trucks. Shelf Stable Fundraising products are shipped via courier and or Canada Post.
Where do you deliver to?
Fundraising products are delivered as far west as Vancouver Island and as far east as Newfoundland.
Do I have to pay for shipping?
We offer free shipping for orders that meet minimum quantity requirements based on your location.
What if I am missing an item?
Be sure to double check your Fundraising order on arrival.
What do my co-ordinators need from me?
Contact Indeygo.com to Register your Fundraising Event
- Decide on which products you would like to offer, we recommend 1-2 products.
- Register for a fundraising account
- Confirm your email and password under your account log in.
What do I need for delivery day?
- Have 3 to 4 volunteers ready to help out with sorting. You will also need to have the order sheets and packing slip/shipping information with you. If you are going to have extras, put up a sign letting people know what you have left for sale.
- When your delivery arrives, count your items before signing the driver’s waybill. Make sure the numbers match what is on your packing slip/shipping information document and that none of the cases are damaged. If there are discrepancies in the numbers, make sure the driver writes the difference/damage on the waybill before signing. You will be responsible for any discrepancies if you do not note them on the driver’s waybill.
- Before starting to hand out the product (s) make sure that your packing slip matches what was delivered in regard to boxes ordered per flavour. If there are any discrepancies at this point, please call us immediately to let us know (1-877-463-3946).
- Sort the flavours in separate stacks leaving space between the flavours. It is best to arrange them in the same order that is on the order form.
- When handing out the products, have only the selected volunteers do the picking and sorting of the orders.